Seller
Sanyo Senko Co., Ltd.

Responsible Manager
Yozo Watase

Address
6-1 Ichimonji-cho, Fukuyama City, Hiroshima 721-0953, Japan

Phone Number
+81-84-953-2828

Email Address
watase@sanyo-senko.co.jp

Product Pricing
Please refer to the price (including tax) displayed on each product page.
*Prices are subject to change without prior notice.

Additional Fees
Flat-rate shipping fee within Japan: ¥850 (tax included)

Payment Methods
Credit Cards (VISA / MasterCard / JCB / AMEX)
*Supports both lump-sum and installment payments (some cards may not be eligible)

Payment Timing
Your credit card will be charged at the time of product shipment.
In cases where there are issues with the shipping address or other order details, payment may be processed after confirmation.

Shipping Timeframe
Unless otherwise stated, your order will typically be shipped within three business days after confirmation.
Please note that delivery may be delayed due to peak seasons, natural disasters, or transportation disruptions.

Product Availability and Quantity Limits
Sales may be limited based on stock availability.
We do not offer backorders or reservations for sold-out items.

Returns & Exchanges
Returns and exchanges are accepted only if one of the following conditions applies:

Eligible Conditions

• You received a different item from what you ordered
• The item is clearly defective
• You wish to exchange for a different size of the same item (if stock is available)

Non-Eligible Cases (Examples)

• More than 7 days have passed since delivery
• The item has been used or washed
• The item has odors such as perfume or tobacco
• Product tags or included accessories are damaged or missing
• Outlet or archive sale items

Procedure

• Please contact us within 7 days of receiving the item.
• For defective or incorrect items, we will cover the return shipping cost.
• Size exchanges are allowed only once, and return shipping is the customer’s responsibility.
• Returns without prior contact will not be accepted.

Other Notes

• This website and service are intended for use within Japan only. We do not offer international shipping.
• Your personal information will be properly managed and not disclosed or shared with third parties unless required by law.